Caroline Styr

myHRfuture articles (2020 - 2021)

The Role of People Analytics in Employee Experience

70% of survey respondents in our recently published research, conducted in collaboration with TI People, agree that there has been increasing interest in employee experience (EX) among business leaders since the start of the Covid-19 pandemic. The importance of frictionless and frustration-free employee experience is attracting more attention than ever before. There is, however, a risk that interest from business leaders will wane as the impact of the pandemic subsides, as over a quarter of resp

How Companies are using Talent Marketplaces to Promote Internal Mobility

Careers are changing. The era of linear career paths as the #1 form of professional growth is coming to an end. Slowly but surely, “career switches” are becoming less of a surprise (or even concern) as the global workforce acknowledges the rapidly changing job market. What’s more, the spotlight is on lifelong learning to keep employee skillsets – and employees – agile throughout their careers. And let’s not forget younger workers, who are keen to experiment and try on different roles whilst grow

How to Build a Data-Driven Culture in HR?

“Digital transformation” is a phrase we are all familiar with. Practically every organisation is going through their own - and if they were slow to move before the pandemic, they’ve certainly been thrown in the deep end of digital now. Central to confronting digital transformation, is the need to confront an onslaught of data and make sense of it. Data analytics, big data and AI are types of projects that virtually every organisation is investing in. In the 2020 edition of an annual survey by Ne

Why Should HR and the Business Share the Same Definition of Employee Experience?

Taking an Employee-Centric Approach to the Experience of Work Employee Experience (or EX as it is known), continues to generate a lot of noise with organisations arguably putting increased focus on EX in the wake of COVID-19. Businesses know that people are one of their main assets, however meeting people’s expectations for the experiences they have at work is increasingly difficult. A move towards a more employee-centric approach to the experience of work requires a change in mindset across the

How to Use Statistics in HR to Drive Actionable Outcomes

Statistics is analysing, making sense of and using information to make informed judgements and decisions. In an HR context, that means using relevant HR data (the information) to make less biased, more objective decisions and recommendations. In other words, statistics can help HR professionals to become more evidence-based, as opposed to relying on gut feel or intuition alone. As with any people analytics activity, it’s critical to start with the problem your organisation is trying to solve, fo

The Role of Learning and Development in 2030: Four Emerging Trends

“Learning is trying to figure out what matters now, this is what we were good at yesterday but is this what we need to do now? That kind of transformational learning requires not just putting aside, but actually subverting the logic of efficiency which is a religion in the way we design and run organisations.” Currently, workers are struggling to connect the dots between learning and work. With one survey of knowledge workers in Europe suggesting that only 43% of the workforce believe their lear

How to Prioritise your People Analytics Projects

Figuring out how to prioritise projects is a crucial step towards successful people analytics. A common concern from people analytics professionals is, how can I possibly manage the concerns of - and bombardment of requests from - multiple business stakeholders?

As Sophie Rwegera Khadhraoui, a guest on the Digital HR Leaders podcast put it,

“We were a small team and the team is expanding, but when you are a small team it is not always easy because you need to prioritise and especially when it

What Skills do HR professionals need to support Business Transformation?

In order to drive real business value, it is imperative that HR can talk the talk. Being able to understand key business challenges and translate them into strategic work for the HR department is key. In our research on the HR Skills of the Future at myHRfuture, we found that consulting and influencing and stakeholder management were two of the top six skills needed to transform HR, for this very reason. According to IBM’s research, however, only 19% reported HR exhibits business acumen.

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How a New Operating Model for People Analytics will help Deliver Value at Scale

People analytics is fast becoming one of the most important areas of Human Resources (HR). Yet, people analytics functions too often fall into the trap of primarily offering ‘white glove’ treatment to a handful of – often very senior – business executives. This makes it difficult to deliver tangible business value at scale.

In almost every people analytics organisation we work with, we have come across three themes repeatedly that reflect this challenge:
• None How can I improve my impact? Orga

The Top Three Areas Where People Analytics Adds Value

2020 has had its fair share of crises. Government crisis management has been criticised as too slow, too complacent, too late, too chaotic and not transparent enough in the full glare of the media. People analytics can help organisations avoid the same criticism, by helping organisations to focus on a people-first response to Covid-19 and other crises. At Rabobank, for example, the people analytics team quickly set up a formal communication loop between the organisation and employees. Within 24

Video Content (2018 - 2021)

Dundee | 21 Places of the Future | Center for the Future of Work | Cognizant

Dundee found its identity as a hub of creativity, design, and technology. This small city is creating a culture of innovation for today and tomorrow especially when it comes to technology's creative side. Learn why it was identified as one of Cognizant's Center for the Future of Work "Places of the Future."
To read the report, visit www.cognizant.com/21places
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21 More Jobs of the Future | Cognizant Center for the Future of Work

Following the success of our first “21 Jobs of the Future” report, we present this second edition, proposing 21 MORE jobs that in time will come to replace work that is being automated away. Our proposed jobs aren’t the only jobs of the future, simply some. Once again, we’ve oriented the jobs around the two axes of tech-centricity and time. Some of the jobs will be highly technical, while others will be more low-tech. Some are already observable in the marketplace (if you squint), while some are years away from coming to fruition. Some will propel a career for 60 years, while others will be “gigs” that come and go. However work changes in the future, our foundational belief is that human imagination and ingenuity will be the source of human work ad infinitum. Our research into “21 MORE Jobs of the Future” starts from that assumption.
Learn more: https://cogniz.at/2PNI5Lw
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Center for the Future of Work Articles (2018 - 2020)

Liquid Skills and Worker Success | Cognizant

Successful workers are no longer defined by their ability to hone one specific set of skills and apply it throughout a linear, one-company career. Instead, the most successful workers are those with "liquid skills"- the ability to upskill, reskill and continuously hone existing capabilities. These workers accept that their current expertise could be outdated in the near future, and they will therefore continuously seek to acquire new, relevant skills.

Certainly in a start-up culture we see the

People Analytics in the Era of Data Privacy | Cognizant

The global storm caused by Facebook and Cambridge Analytica's misuse of data signals a new era of awareness regarding data privacy. Widespread consumer distrust, alongside new legislation, forces businesses to change the way they interact with customers. But that's not enough. It also signals a need to change the way businesses interact with their employees- who, after all, are witnessing the same storm.

Organisations are grappling with vast amounts of employee data and frantically seeking effi

AI in the Workplace | Cognizant

Most of us interact with Artificial Intelligence (AI) on a daily basis. Despite what the movies might have told us, this doesn't mean that we're waving at our robot neighbours or walking our robot dogs (Isle of Dogs anyone?) It simply means that ‘everyday' AI exists, and it's optimizing the way we go about our business. Anyone who's done any of the following has interacted with everyday AI: watched Netflix, bought something off Amazon, used Siri, Alexa, Cortana... you get my point.

If we accept

Workforce Analytics Moves Beyond HR | Cognizant

Can your HR function impact your organization's bottom line? And more importantly, can you prove it? The ability to correlate business outcomes (cost savings, revenue growth, return to shareholders, etc.) to HR initiatives remains one of the greatest challengers to HR leaders today.

This topic was addressed at length at the recent People Analytics World conference which I attended on the 11th/12th April. At its core, workforce analytics allows organisations to have an evidenced-based view of th

Gympass, Workforce Analytics and Big Data for HR | Cognizant

Heart rate, sleep patterns, time spent without moving. All are key indicators of stress levels, productivity and presenteeism - insights that could help organisations measure employee engagement and wellbeing. But it goes without saying that employees won't take kindly to being strapped up with monitors to measure this personal data. For professional athletes, this is all part of the day job. Clothing, equipment and body sensors track heart rate, exertion, muscle activity and respiration. Insigh

Work Tracking App - WorkTime | Cognizant

I am going to hold my hands up and say I'm pretty obsessed with Screen Time. I have even got to the point where I'm looking at how much time I'm spending on Screen Time on Screen Time. #sendhelp

For those with way more exciting lives than me, Screen Time might've passed you by unnoticed. Allow me to explain... It's Apple's attempt to help you cure your iPhone addiction. It shows you how long you spend on your phone every day, by app or category, how many notifications you get, how many times yo

Artificial Intelligence - The Perception Paradox | Cognizant

What's in a name? Well, in the case of Artificial Intelligence there's a lot of misconception. Some believe that AI will take over the world in a super-human form with intelligence that will make the power of Einstein's mind akin to that of frogspawn. Let's call them AI-worshippers. (Bear in mind that people tend to worship not just because of adoration but often fear.) Others treat yet another article about AI with disdain and an eye-roll, fed up with every bit of automation being referred to a

Working Structures Research and Increasing Worker Productivity | Cognizant

We're all in agreement that human work is changing, thanks, in part, to machines joining the workforce. The new mantra is: wave goodbye to rote work and welcome knowledge work with open arms. But what we don't seem to be in agreement on is that the way humans work needs to change too.

Take the most famous, well-recognized working structure today: the 9-5. It was designed well over a century ago during the industrial revolution to maximise output of humans doing machine-work. According to the Bu

Unlocking Employee Data - How to Ethically Use People Analytics | Cognizant

Employee data is a powerful tool for organisations. Our recent research - Talent Intelligence: Unlocking People Data to Redefine How Workers Need to Work - proposes that employee data is the key to:
• and driving agile, flexible attitudes toward human-to-human and human-to-machine collaboration that unlocks innovation

Read more about how employee data is redefining how workers get to work in my recent blog, here

People Analytics as a practice is rapidly picking up steam and if you're not on bo

2018 Wrap Up - Steps Toward More Transparent Data | Cognizant

Welcome to the CFoW's 2018 wrap up!

2018: the year the public woke up to its vulnerability to technology. Those hearings in the US and the implementation of GDPR across Europe attracted the attention of the masses as our screens clogged up with 'please accept our cookies' pop-ups and our feeds with endless Zuck memes...Whether you're an ardent techie or still type with one index finger, it was impossible to ignore the furore around data ethics and privacy.

2018 will go down as the year the fir